Manage Proctored Exams

Manage Proctored Exams#

Tags: educator how-to

Accommodate Learners with Disabilities#

A learner may request and qualify for a disability accommodation to a proctored exam, such as an additional time allowance or an exam policy exception allowing a personal care assistant in the room.

Note

Make sure the learner who has requested special accommodations, including additional time, does not start taking the proctored exam before you set up the accommodation.

If you need to allow more time for the learner, see Grant Learners More Time for a Timed or Proctored Exam.

To make a special policy accommodation for learners, follow these steps.

  1. View the live version of your course.

  2. Select Instructor, and then select Special Exams.

  3. Expand Allowance Section.

  4. Select Add Allowance.

    The Add a New Allowance dialog box opens.

  5. For Username or Email, enter all the learners’ emails/usernames seperated by a comma that you wish to add an exception for.

  6. For Select Exam Type, select Proctored Exams

  7. For Select Exams, click on the desired exams you want to add an exception for.

  8. For Allowance Type, select Review Policy Exception.

  9. Add a description of the allowance, such as the following example.

    Learner has a disability. Allow one additional person in the room.

  10. Select Create Allowance.

When you have set up the allowance, let the learner know that their special allowance has been granted.

When the proctoring service reviews the learner’s proctored exam results, the reviewer takes the special allowance into account.

Resuming Proctored Exams in an Error State#

If a learner encounters an error while taking a proctored exam and cannot continue, their exam attempt can be manually resumed with their answers and time remaining saved.

The procedures for allowing learners to resume a proctored exam and a timed exam are the same. To allow learners to resume an exam, see Resuming an Exam in an Error State.

Allow Learners to Retake a Proctored Exam#

If a learner needs to retake a proctored exam, you can clear their existing exam attempt and allow them to retake the exam.

The procedures for allowing learners to retake a proctored exam and a timed exam are the same. To allow learners to retake an exam, see Allow Learners to Retake a Timed or Proctored Exam.

See also

About Proctored Exams (concept)

Enable Proctored Exams (how-to)

Preparing Learners for Proctored Exams (concept)

Online Proctoring Rules for Learners (reference)

Allow Opting Out of Proctored Exams (how-to)

Create a Proctored Exam with RPNow (how-to)

Guide to Interpreting the Proctored Exam Results Report (reference)

View Proctored Session Results with RPNow (how-to)

Maintenance chart

Review Date

Working Group Reviewer

Release

Test situation
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